Blog
January 2023 Newsletter
Our January 2023 Newsletter is ready for review. View the PDF version.
New security layer for online banking: two-factor authentication
We will add two-factor authentication to our online banking login beginning Tuesday, January 2, 2023. This is a new security measure to protect your account.
What is a Home Equity Line of Credit (HELOC)?
A HELOC lets you borrow when you need it against the equity in your home.
Free Shred Event 9/2/2022
Fall Shred Date! Limit of 5 boxes per member. Friday, September 2, 2022, 3:00 pm -5:00 pm at our Richmond Branch.
2022 Virtual Annual Meeting
Join us for our Virtual Annual Meeting on Wednesday, September 28, 2022, 6:30 pm. We will review our financial performance, electing Board Members and awarding door prizes.
Fraud Phone Calls!
Members have reported receiving calls from NORTON support saying they need to remote in to fix your computer. Never give control of your computer to anyone who contacts you.
July 2022 Newsletter
July 2022 HCP Credit Union Newsletter. Highlights Include: 2022 Annual Meeting, Fall Shred Date, Protecting Your Accounts, and 2nd Quarter 2022 Savings Rates.
Financial Scams continue to target our senior members
We strongly encourage you to read this important information and share/discuss this with friends and family over age 60. How is this fraud occurring?
Updated Hours:
Effective Monday, April 4, we have made an update to our drive thru hours at our main branch. Our drive thru is open at 8:30 every morning. We will close at 5pm on Monday-Wednesday and will remain open until 6pm on Thursdays and Fridays.
Remote control your cards
You have control! HCP Online Banking and Mobile Banking app have a security feature built-in that allows you to turn your debit and credit cards off and on.
How to be a healthy skeptic + 5 local money scams
We sadly see members impacted by financial scams every day. The best thing you can do, on an individual level, is to teach yourself how to spot a scam.
Can you detect a phishing scam?
Scammers use email or text messages to trick you into giving them your personal information. They may try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could gain access to your email, bank, or other accounts. The FBI’s Internet Crime Complaint Center reported that people lost $57 million to phishing schemes in one year.
Important Fraud Alert: Phone Spoofing
There has been an increase in fraudulent phone calls affecting our members! The calls appear to be from our credit union that can put your account and funds at risk! It’s called Caller ID spoofing. Caller ID spoofing is the process of changing the Caller ID to any number other than the actual calling number.
Jan 2022 Newsletter
The print version of our newsletter can be found here (PDF). The full version of the newsletter includes:
How to use Remote Deposit &Set up Push Notifications
Winter Loan Rates
4th Quarter Savings Rates
Fraud Alert: Phone Spoofing & Phishing Scams
Happy International Credit Union Day!
Credit unions around the world will celebrate International Credit Union Day on Thursday, October 21, 2021. This year’s theme is ‘Building financial health for a brighter tomorrow’. Financial well-being for all is a shared commitment among Credit Unions and it’s at the heart of what we do here at HCP Credit Union!
Retire Well or Save for College?
91 percent of American families see college as “an investment in their future.” However, you don’t necessarily have to choose between your retirement strategy or helping your loved one finance college.
FRAUD ALERT: Peer-to-Peer (P2P) mobile payment apps
Do you use peer-to-peer (P2P) mobile payment apps such as CashApp, Venmo, and Zelle? We have important reminders for you to keep your accounts safe and avoid being scammed.
Beware of Phone Spoofing
Recently, we have become aware that some members have experienced fraudulent phone calls that appear to be from the credit union that can put your account and funds at risk! It’s called Caller ID spoofing.
New Cash Rewards Credit Card Coming!
We are launching an exciting new Mastercard Credit Card® program with Cash Rewards on September 20, 2021! Do you have our current HCPFCU Visa Credit Card? Here is what that means for you.