New security layer for online banking: two-factor authentication

We will add two-factor authentication to our online banking login beginning Tuesday, January 3, 2023. This is a new security measure to protect your account.

Two-factor authentication requires you to have two things to get into your account: your password plus an additional one-time security code.

You will be prompted to select how you would like to receive a security code at login. You can choose email, text, or a security question.

When you select SMS/text as the authentication method, a one-time use five-digit passcode will be texted to your number on file.

Login will require a one-time code every time unless you select the option to "Register Device", at which point, security authentication options will be skipped when logging in from that specific phone, PC, or tablet.

Why are we adding this critical feature? Two-factor authentication provides enhanced member account security compared to a password-only approach or answering security questions.